Legal

Privacy Policy

Information we collect

When you submit a consultation request we collect the details you provide: your name, email address, phone number, information about your current hair and desired result, any photographs you upload and any additional details you share.

How we use your information

Your information is used to respond to your enquiry, plan a suitable hair extension service, provide a quotation and manage your appointments. Photographs you send are used to assess colour and hair condition.

Sharing

We do not sell your personal information. Information is only shared where necessary to provide the service you have requested or where required by law.

Retention

Enquiry and client records are kept only for as long as necessary for the service and for legitimate business and legal purposes.

Client photography

Client before-and-after photographs are only published with the client's consent. Consent can be withdrawn at any time.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at the business address below.

Business Address

LENGTHY LOCKS LTD9 Cutpurse LaneRichmondEnglandDL10 4PFUnited Kingdom